Effective Date: August 16, 2026
Deux Alpha Tech Sdn. Bhd. ("GoPet AI," "we," "us," or "our") is committed to protecting your privacy and providing transparency about how we collect, use, store, and share information.
This Privacy Policy explains how GoPet AI collects, uses, processes, stores, and protects information when you use our website, applications, software, APIs, and related services (collectively, the "Platform").
By using GoPet AI, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use GoPet AI, we may collect:
When you use the Platform, we may automatically collect:
We use this information to operate, secure, maintain, and improve the Platform.
You may choose to connect GoPet AI with third-party services.
Depending on the integration you authorize, we may receive information from services such as:
We only access information necessary to provide the functionality associated with the integration and subject to the permissions you authorize.
GoPet AI allows users to connect Google Calendar to synchronize relevant GoPet AI scheduling information with their Google Calendar.
When you authorize the Google Calendar integration, GoPet AI may access Google Calendar data permitted by the OAuth permissions you grant.
We use Google Workspace API data only to provide and improve the Google Calendar synchronization functionality requested by you.
For example, Google Calendar data may be used to create, update, or delete calendar events associated with your GoPet AI bookings and appointments.
The use of information received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
GoPet AI does not use Google Workspace API data to:
Google Workspace API data is not used as general-purpose training data for GoPet AI's AI systems.
Google Workspace API data is not provided to GoPet AI's third-party AI/ML providers, including OpenAI or Anthropic, for generalized model training, model improvement, or development.
Google Workspace API data is kept separate from data used for GoPet AI's general AI features.
Where a transfer of Google Workspace API data is necessary to provide the specific Google Calendar functionality requested by the user, the transfer is limited to that functionality and is subject to applicable Google API Services User Data Policy requirements.
GoPet AI does not permit employees or contractors to routinely read Google Workspace API data.
Human access may occur only where permitted by applicable law and Google's policies, including where necessary:
GoPet AI may securely store authentication credentials or access tokens necessary to maintain the Google Calendar integration.
These credentials are used solely to maintain the authorized integration.
When you disconnect Google Calendar from GoPet AI, we will revoke or delete stored authentication information associated with the integration where technically applicable.
Google Calendar data is not retained longer than necessary to provide the authorized integration, subject to applicable legal, security, backup, and technical requirements.
You may disconnect Google Calendar from GoPet AI through the applicable Platform settings.
You may also revoke GoPet AI's access through your Google Account settings.
After access is revoked, GoPet AI will no longer obtain new Google Calendar data through the revoked authorization.
We use information collected through the Platform for purposes including:
We may use information to:
GoPet AI offers AI-powered features that may assist with tasks such as content generation, recommendations, analysis, customer communication, and other functionality available through the Platform.
Where AI processing is used, we limit the information sent for a particular AI feature to information reasonably necessary to provide that feature.
Google Workspace API data is excluded from generalized AI model training and improvement and is handled according to the Google Workspace API section of this Privacy Policy.
GoPet AI uses artificial intelligence and machine learning technologies to provide certain Platform features.
Depending on the feature, AI processing may be used for:
We may use third-party AI service providers to provide certain AI functionality.
GoPet AI does not use Google Workspace API data to train, develop, or improve generalized or foundational AI/ML models.
This restriction applies to Google Workspace API data received directly from Google as well as data derived from such information.
We use selected third-party service providers to operate and provide the Platform.
These providers may include:
Examples of AI service providers may include OpenAI and Anthropic where their services are required for specific GoPet AI features.
Third-party service providers receive only information reasonably necessary for the services they provide and are required to handle information in accordance with applicable contractual and legal requirements.
Google Workspace API data is subject to additional restrictions described in Section 2 of this Privacy Policy.
Google Workspace API data is not transferred to third parties for advertising, data brokerage, generalized AI training, or other purposes prohibited by Google's policies.
GoPet AI uses Stripe to process subscription payments for access to the Platform. Depending on the payment method used, Stripe may collect and process payment card information, billing information, and transaction information directly.
GoPet AI generally does not store complete payment card numbers.
Businesses using GoPet AI ("merchants") may connect their own Stripe account to accept payments from their customers for bookings, services, and products. In this case, the merchant, not GoPet AI, is the party collecting and processing their customers' payments, and payment card information is handled directly between the merchant's customer and Stripe under Stripe's own privacy and security practices. GoPet AI does not receive or store complete payment card numbers processed through a merchant's connected Stripe account.
Payment processors process payment information according to their own privacy policies and applicable security requirements.
We may collect and analyze information about Platform usage to understand performance, diagnose problems, improve user experience, and operate the Platform.
Where we use aggregated or anonymized information, we take reasonable measures designed to prevent the information from identifying individual users.
Google Workspace API data is not included in generalized analytics, advertising profiles, or unrelated research datasets except where such use is expressly permitted under Google's applicable policies.
We may share information in the following circumstances:
We may share information with service providers that perform services on our behalf, such as hosting, payments, communications, analytics, security, customer support, and AI processing.
We may share information when you instruct us to do so or when sharing is necessary to provide a feature you explicitly request.
We may disclose information where reasonably necessary to:
If GoPet AI is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law and required privacy protections.
Any transfer of Google Workspace API data in connection with a business transaction will be handled only as permitted by applicable Google policies and after obtaining any consent required by those policies.
GoPet AI does not sell Google Workspace API data and does not use Google Workspace API data for advertising.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
Access to information is limited to personnel and service providers who reasonably require access to perform their responsibilities.
No method of transmission or storage can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to:
We seek to minimize retention of information that is no longer required.
Google Workspace API data is retained only as necessary to provide the authorized Google Calendar functionality and subject to applicable Google API requirements.
We do not retain Google Workspace API data for generalized AI training or unrelated database-building purposes.
When you disconnect the Google Calendar integration, we stop obtaining new data through that authorization and delete or otherwise dispose of stored Google data as required by applicable policies and our technical retention procedures, subject to lawful retention requirements and necessary security backups.
You may request deletion of your GoPet AI account and associated personal information.
Upon receiving a valid deletion request, we will take reasonable steps to delete information that we are not required to retain for legal, security, fraud-prevention, dispute-resolution, or other legitimate purposes.
Some information may remain temporarily in encrypted backups before being automatically deleted according to our backup-retention procedures.
Where you disconnect a third-party integration, we will stop accessing the service through the revoked authorization.
Depending on your location and applicable law, you may have rights including:
You may contact us to exercise applicable privacy rights.
We may need to verify your identity before completing certain requests.
We may send service-related communications necessary to operate your account.
Where applicable, we may also send promotional or educational communications with appropriate consent or where otherwise permitted by law.
You may unsubscribe from promotional communications using the unsubscribe mechanism provided in the communication.
Unsubscribing from promotional communications does not prevent us from sending important service, security, billing, or account-related communications.
Google Workspace API data is not used for advertising or marketing purposes.
GoPet AI serves users internationally and may use cloud infrastructure and service providers located in countries other than the country where you reside.
Where personal information is transferred internationally, we take reasonable steps to use appropriate safeguards required by applicable data protection laws.
Depending on the applicable jurisdiction, these safeguards may include contractual protections, Standard Contractual Clauses (SCCs), adequacy decisions, or other lawful transfer mechanisms.
GoPet AI is intended for business users and individuals who are legally permitted to use the Platform.
We do not knowingly collect personal information directly from children where prohibited by applicable law.
If you believe that a child has provided personal information to GoPet AI in circumstances where such collection was not permitted, please contact us so that we can investigate and take appropriate action.
The Platform may integrate with or contain links to third-party websites and services.
Those third-party services operate under their own privacy policies and terms.
This Privacy Policy applies to information processed by GoPet AI and does not govern third-party services that operate independently.
If you are a California resident, applicable California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances, these may include rights to:
GoPet AI does not sell Google Workspace API data.
You may contact us to exercise applicable California privacy rights.
If you are located in the European Economic Area or United Kingdom, applicable data protection laws may provide additional rights, including:
Where required by applicable law, we process personal information based on an appropriate legal basis, which may include contractual necessity, legitimate interests, legal obligations, or consent.
For privacy-related inquiries, you may contact our Data Protection Officer at [email protected].
GoPet AI is operated by Deux Alpha Tech Sdn. Bhd.
We seek to comply with applicable privacy and data protection laws in the jurisdictions where we operate.
Depending on your location, additional rights or requirements may apply.
We may update this Privacy Policy from time to time to reflect changes to our Platform, services, legal requirements, or data practices.
When we make material changes, we may provide notice through the Platform, email, or another appropriate communication method.
The updated policy will include a revised effective date.
If a material change affects how we use personal information in a way that requires consent under applicable law, we will obtain the required consent before implementing that new use.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Deux Alpha Tech Sdn. Bhd.
Website: https://www.gopetai.com
General Support: [email protected]
Privacy-Related Inquiries: [email protected]
Data Protection Officer: [email protected]
We aim to respond to privacy requests within 30 days, or within the period required by applicable law.
GoPet AI's use of information received from Google Workspace APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. Google Workspace API data is used only to provide or improve the user-facing Google Calendar functionality requested by the user and is not used to create, train, or improve generalized or foundational artificial intelligence or machine learning models.
This Privacy Policy was last updated on August 16, 2026. We are committed to protecting your privacy while providing innovative AI-powered pet care solutions. Your trust is essential to our mission of improving the lives of pets and their families through technology.