Know every pet like your own
Build stronger customer relationships with detailed pet profiles that help you deliver personalized care — every visit, every time.
- Medical history
- Behavior & feeding notes
- Pet photo, tags & alerts
Rated by Pet Business Owners
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Profiles
Complete pet profiles
All the pet's info — one place, always accessible. Everything staff need at check-in or during service.
Pet Details
Pet name, breed, age, gender, species & weight.
Medical Records
Vaccine history, medical conditions, and vet visits.
Behavior Notes
Tags like "Anxious", "Jumpy", or "Loves cuddles".
Feeding Info
Meal schedules, diet type, allergies & restrictions.
Medical Profile
Bella (Golden Retriever)
Sensitive stomach. Prescription diet only.
Health Records
Medical records & vaccination tracking
Stay compliant and protect everyone — pets and humans alike. Ideal for groomers, boarders & daycares requiring vaccinations.
Vaccine history & expiry reminders
Medical conditions & notes (e.g., allergies, surgery dates)
Track vet visits and test results
Alert staff for pets with special health needs
Service History
Last Visit: 2 weeks ago
Full Groom
Short ears, leave tail fluffy. Used sensitive skin shampoo.
Groomer: Sarah
Nail Trim
Patient, but nervous with front paws.
Groomer: Mike
Service Notes
Notes & service history
Keep a record of every interaction for better service. Delivers that “Wow, they remembered!” experience for pet parents.
- Grooming preferences (e.g. "short ears", "leave the tail fluffy")
- Past services, products used, staff assigned
- Custom notes per visit
- Track behavioral changes over time
Care Details
Behavior & feeding instructions
Crucial details for safety and care. No more sticky notes or forgotten instructions.
Behavior Notes
- Tags like “Fear biter”, “Jumpy”
- Tags like “Loves cuddles”, “Playful”
- Helpful for handling during grooming
- Avoids stress & improves safety
Feeding Instructions
- Meal time schedules
- Diet type (e.g. raw, kibble, wet food)
- Track meals given daily (optional)
- Allergies or food restrictions
Integrations
Connect to appointments & check-ins
All pet info auto-pulls into every part of your business. One profile — connected across your business.
Shared Across Your Team
Real-time updates
- Cloud-based, real-time updates
- Staff permission controls
- Accessible from front desk or mobile
- Data is safe, secure, and synced
“When I open a pet's profile, I can see everything from last haircut style to when they last had a vaccine. It's a game changer.”
— Tanya R., Grooming Studio
Ready to know your pets & clients better?
Try GoPet AI's Pet CRM today and give every pet the personalized experience they deserve.
- ✓Complete pet profiles in one place
- ✓Vaccination & medical records
- ✓Behavior & feeding notes
- ✓Connected to bookings & invoices
Setup in under 2 minutes · Cancel anytime